Resolved after 6 hours 12 minutes, affecting Website and Dashboard and 1 more, on October 21, 2026.
Services are now back online and fully functional. We're monitoring the situation further to make sure no unexpected issues appear.
Affected components
Update timeline
- identified Oct 21, 2026, 01:07 PM UTC
We've now taken the rest of our front-end web offline, awaiting the release of the PHP patches. https://www.php.net/archive/2026.php#2026-10-20-1 Uptime Monitoring and Blacklist Monitoring remain fully working, so you will be notified of events.
- identified Oct 21, 2026, 03:05 PM UTC
We have now applied the PHP patches, and we're restoring the functionality of our platform. We'll update you here with more information soon.
- monitoring Oct 21, 2026, 03:11 PM UTC
Services are now back online and fully functional. We're monitoring the situation further to make sure no unexpected issues appear.
- resolved Oct 21, 2026, 07:19 PM UTC
This incident is now resolved.
Your product runs on more than HetrixTools
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services