Resolved after 23 hours 41 minutes, affecting Mailbox counts, folders, reports, search results, on March 21, 2026.
We can confirm that views and folders have been operating as expected today, and that the underlying issue here has been resolved. Please get in touch with our team if you continue to experience any unusual behavior across your inbox.
Affected components
Update timeline
- investigating Mar 21, 2026, 04:39 PM UTC
We’re currently investigating reports of issues with Views and Folders. We will continue to update as we have more information.
- investigating Mar 21, 2026, 05:42 PM UTC
We’re still investigating reports of issues with folders and views not displaying the correct conversations. We hope to have more information available soon.
- identified Mar 21, 2026, 07:22 PM UTC
We're still seeing delays, but we've identified the issue and we're working on a fix. We'll post a final update when services are back to normal.
- monitoring Mar 21, 2026, 09:28 PM UTC
A Fix has been implemented, and we are monitoring results. We will update again when the issue is resolved.
- resolved Mar 22, 2026, 04:20 PM UTC
We can confirm that views and folders have been operating as expected today, and that the underlying issue here has been resolved. Please get in touch with our team if you continue to experience any unusual behavior across your inbox.
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