Resolved after 3 hours 12 minutes, affecting Web App and AI Drafts and 1 more, on August 18, 2026.
Inbox and AI Draft behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!
Affected components
Update timeline
- investigating Aug 18, 2026, 03:38 PM UTC
We’re currently investigating reports of customers running into errors in the Inbox and while using AI Drafts. We will continue to update as we have more information.
- monitoring Aug 18, 2026, 03:54 PM UTC
A fix is now in place, and there should no longer be any issues. Our Engineering Team is continuing to monitor the situation.
- resolved Aug 18, 2026, 06:50 PM UTC
Inbox and AI Draft behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!
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