Gong incident

Forecast and Engage - Performance issue

Resolved after 3 hours 21 minutes, affecting Forecast and Engage, on April 28, 2026.

monitoring Apr 28, 2026, 03:08 PM UTC

We resolved the issue and are monitoring the overall service health.

Started
Apr 28, 2026, 12:18 PM UTC
Resolved
Apr 28, 2026, 03:40 PM UTC
Duration
3h 21m
Detected by Pingoru
Apr 28, 2026, 12:18 PM UTC

Affected components

ForecastEngage

Update timeline

  1. investigating Apr 28, 2026, 12:18 PM UTC

    We are currently investigating an issue affecting Forecast and Engage (specifically To-dos and Accounts). Users may experience technical errors or slower than usual performance when loading these pages. We will provide another update as soon as more information is available.

  2. identified Apr 28, 2026, 01:44 PM UTC

    We have identified the issue affecting Forecast and Engage. The issue is related to an upstream service provider. Users may experience technical errors or slower than usual performance when loading these pages. We are currently proceeding with mitigation steps and expect a resolution within the hour.

  3. monitoring Apr 28, 2026, 03:08 PM UTC

    We resolved the issue and are monitoring the overall service health.

  4. resolved Apr 28, 2026, 03:40 PM UTC

    The system is stable and all services are operating as expected.

Your product runs on more than Gong

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →