Gong incident
We are currently experiencing issues with Gong Emails activity
Resolved after 5 hours 11 minutes, affecting Data Capture and Engage and 1 more, on October 8, 2026.
Resolved – The issue affecting email activity syncing has been resolved. We are currently monitoring the system as remaining updates process. Some users may experience brief delays in syncing as data catches up.
Affected components
Update timeline
- investigating Oct 08, 2026, 06:54 PM UTC
We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM.
- investigating Oct 08, 2026, 06:57 PM UTC
We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM & Engage Analytics.
- identified Oct 08, 2026, 08:57 PM UTC
We identified the issue and now working on a fix
- resolved Oct 09, 2026, 12:05 AM UTC
Resolved – The issue affecting email activity syncing has been resolved. We are currently monitoring the system as remaining updates process. Some users may experience brief delays in syncing as data catches up.
- resolved Oct 09, 2026, 08:24 AM UTC
This incident has been resolved.
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