GlobalSign incident

GCC Certificate Issuance

Resolved after 4 hours 28 minutes, affecting Certificate Issuance, on November 25, 2025.

resolved Nov 25, 2025, 12:33 PM UTC

The GCC Certificate Issuance service has been fully restored and is operating normally.

Started
Nov 25, 2025, 08:05 AM UTC
Resolved
Nov 25, 2025, 12:33 PM UTC
Duration
4h 28m
Detected by Pingoru
Nov 25, 2025, 08:05 AM UTC

Affected components

Certificate Issuance

Update timeline

  1. investigating Nov 25, 2025, 08:05 AM UTC

    We’re currently investigating reports of a potential service interruption with GCC Certificate Issuance. The root cause is currently unknown. We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.

  2. monitoring Nov 25, 2025, 08:49 AM UTC

    Service for GCC Certificate Issuance has been restored, and customers should now be able to issue certificates normally. We are closely monitoring the system to ensure stability. The root cause is still under investigation, and we will provide updates as soon as more information is available.

  3. resolved Nov 25, 2025, 12:33 PM UTC

    The GCC Certificate Issuance service has been fully restored and is operating normally.

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