GlobalSign incident

Connectivity issue affecting Atlas APIs

Resolved after 26 minutes, affecting Document Signing Service (DSS) and Certificate Issuance and 1 more, on August 27, 2026.

resolved Aug 27, 2026, 01:54 PM UTC

We have confirmed that all services are operational. No outage was detected by our external monitoring, however there could have been some brief packet loss in some geographies.

Started
Aug 27, 2026, 01:28 PM UTC
Resolved
Aug 27, 2026, 01:54 PM UTC
Duration
26m
Detected by Pingoru
Aug 27, 2026, 01:28 PM UTC

Affected components

Document Signing Service (DSS)Certificate IssuanceOCSP & CRL ServicesTime StampingEdge Enroll

Update timeline

  1. investigating Aug 27, 2026, 01:28 PM UTC

    We are investigating a possible interruption to connectivity to the Atlas APIs. We will post further updates as soon as we have confirmed the scope

  2. resolved Aug 27, 2026, 01:54 PM UTC

    We have confirmed that all services are operational. No outage was detected by our external monitoring, however there could have been some brief packet loss in some geographies.

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