Resolved after 17 minutes, affecting Document Signing Service (DSS) and Certificate Issuance and 1 more, on November 7, 2024.
The team have resolved the issue and are monitoring the situation. No further related errors are being shown.
Affected components
Document Signing Service (DSS)Certificate IssuanceTime Stamping
Update timeline
- identified Nov 07, 2024, 05:23 PM UTC
We are investigating an issue with the Atlas logging subsystem which may cause some API calls to fail intermittently (returning an HTTP 503). The team are working on resolving the problem ASAP.
- monitoring Nov 07, 2024, 05:29 PM UTC
The team have resolved the issue and are monitoring the situation. No further related errors are being shown.
- resolved Nov 07, 2024, 05:41 PM UTC
This incident has been resolved.
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