Resolved after 7 hours 22 minutes, affecting Certificate Issuance, on February 27, 2025.
We have confirmed that the fix put in place does address the root cause of the issue, and no further unexpected errors have been seen since this was put in place.
Affected components
Update timeline
- monitoring Feb 27, 2025, 01:34 AM UTC
We have identified an issue which was affecting a small amount of certificate issuance through the GCC platform, causing CAA validation to fail in some cases. The team have put a temporary fix in place which seems to have resolved the problem, however we are continuing to monitor and troubleshoot until we can confirm that the root cause has been resolved.
- resolved Feb 27, 2025, 08:57 AM UTC
We have confirmed that the fix put in place does address the root cause of the issue, and no further unexpected errors have been seen since this was put in place.
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