Resolved after 3 hours 15 minutes, affecting Certificate Issuance, on April 7, 2025.
We identified an issue affecting certificate issuance through the GCC platform, causing an intermittent issuance failure. Some of the CAs were successful upon reprocessing. The team had resolved the issue, but we are continually monitoring in case of further problems. The team are planning mitigations in case of re-occurrence.
Affected components
Update timeline
- monitoring Apr 07, 2025, 06:27 AM UTC
We identified an issue affecting certificate issuance through the GCC platform, causing an intermittent issuance failure. Some of the CAs were successful upon reprocessing. The team had resolved the issue, but we are continually monitoring in case of further problems. The team are planning mitigations in case of re-occurrence.
- resolved Apr 07, 2025, 09:43 AM UTC
This incident has been resolved.
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