Resolved after 4 hours 5 minutes, affecting Certificate Issuance, on September 10, 2025.
There have been no further errors since the fix was implemented so we are marking this issue as resolved.
Affected components
Update timeline
- investigating Sep 10, 2025, 01:18 PM UTC
We are currently investigating an issue affecting domain claims in Atlas. Primarily this affects customers calling ACME to renew domain claims, however we have seen errors relating to direct calls to the API. Our team are working on a resolution.
- monitoring Sep 10, 2025, 03:27 PM UTC
We have implemented a fix and are no longer seeing the errors. We are monitoring to ensure everything is stable.
- resolved Sep 10, 2025, 05:23 PM UTC
There have been no further errors since the fix was implemented so we are marking this issue as resolved.
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