GlobalSign incident
Problem sending domain validation emails from Atlas
Minor Vendor's status page →
Resolved after 19 hours 53 minutes, affecting Certificate Issuance, on September 10, 2025.
We are continuing to work with our service provider on resolving the issue.
Affected components
Certificate Issuance
Update timeline
- investigating Sep 10, 2025, 11:01 AM UTC
We are currently investigating an issue which seems to be preventing domain validation emails being sent from Atlas - we are seeing a number of errors in our logs relating to email submission.
- identified Sep 10, 2025, 12:03 PM UTC
We have identified the issue and are working with our email relay provider to resolve.
- identified Sep 10, 2025, 05:24 PM UTC
We are continuing to work with our service provider on resolving the issue.
- resolved Sep 11, 2025, 06:54 AM UTC
The problem has been resolved.
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