Resolved after 1 hour 20 minutes, affecting Overall System Status Americas, on August 28, 2026.
The incident has been fully resolved with all instances fully functional and performing as expected.
Affected components
Update timeline
- investigating Aug 28, 2026, 09:12 PM UTC
We are currently investigating a potential degradation of Glia performance. We are working to resolve this issue.
- investigating Aug 28, 2026, 10:26 PM UTC
The team is continuing to investigate the current performance degradation with high priority. Our findings indicate this is impacting operator availability and the accurate reporting of engagement states.
- monitoring Aug 28, 2026, 10:39 PM UTC
We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue.
- resolved Aug 28, 2026, 10:50 PM UTC
The incident has been fully resolved with all instances fully functional and performing as expected.
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