Glia incident
[Some GVA users] Service provider reporting service disruption affecting Virtual Assistant
Resolved after 55 minutes, affecting Glia Virtual Assistant (GVA), on August 3, 2026.
Our service provider has reported that service has been restored and Virtual Assistant works as expected.
Affected components
Update timeline
- investigating Aug 03, 2026, 09:58 PM UTC
Our service provider has reported service disruption affecting Virtual Assistant. We are communicating with our service provider and closely monitoring the incident and their developments to fix it. Thank you for your patience.
- monitoring Aug 03, 2026, 10:28 PM UTC
We continue to communicate with our service provider to monitor the incident closely and follow their developments to fix it.
- resolved Aug 03, 2026, 10:54 PM UTC
Our service provider has reported that service has been restored and Virtual Assistant works as expected.
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