Resolved after 3 hours 29 minutes, on November 29, 2024.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Nov 29, 2024, 04:28 PM UTC
There is an increase in latency in engagements being displayed in the Engagement Explorer. Our operations team are actively working on resolving this issue.
- identified Nov 29, 2024, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 29, 2024, 07:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 29, 2024, 07:58 PM UTC
This incident has been resolved.
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