Glia incident
Some visitors are not being able to enqueue and interact with agents.
Minor Vendor's status page →
Resolved after 35 minutes, affecting Overall System Status Americas, on February 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Overall System Status Americas
Update timeline
- investigating Feb 18, 2025, 06:18 PM UTC
We are currently investigating this issue.
- identified Feb 18, 2025, 06:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 18, 2025, 06:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2025, 06:43 PM UTC
This incident has been resolved.
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