Glia incident

Delay in Historical Reporting and Statistics

Resolved after 2 hours 6 minutes, on August 11, 2025.

monitoring Aug 11, 2025, 02:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 11, 2025, 12:45 PM UTC
Resolved
Aug 11, 2025, 02:52 PM UTC
Duration
2h 6m
Detected by Pingoru
Aug 11, 2025, 12:45 PM UTC

Update timeline

  1. investigating Aug 11, 2025, 12:45 PM UTC

    We are currently investigating a delay in the ingestion of analytical data used in our Historical Reporting and Statistics services. All other functionality, including Glia Insights, are fully operational. We are working to solve this issue.

  2. identified Aug 11, 2025, 01:26 PM UTC

    The issue has been identified and we are urgently working on resolving the issue.

  3. identified Aug 11, 2025, 02:19 PM UTC

    Our operations teams continue being focused on resolving this issue.

  4. monitoring Aug 11, 2025, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 11, 2025, 02:52 PM UTC

    This incident has been resolved.

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