Glia incident

[All GVA users] Potential degraded Virtual Assistant performance

Resolved after 25 minutes, affecting Glia Virtual Assistant (GVA), on September 24, 2025.

monitoring Sep 24, 2025, 04:27 PM UTC

We have implemented a fix and are monitoring the system as it recovers. Thank you for your patience.

Affected components

Glia Virtual Assistant (GVA)

investigating Sep 24, 2025, 04:11 PM UTC

We are currently investigating a potential degradation of Virtual Assistant performance. We are working to resolve this issue. Thank you for your patience.
monitoring Sep 24, 2025, 04:27 PM UTC

We have implemented a fix and are monitoring the system as it recovers. Thank you for your patience.
resolved Sep 24, 2025, 04:36 PM UTC

This incident has been resolved.

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