Glia incident
Infrastructure service provider reporting service disruption affecting Glia
Resolved after 1 hour 17 minutes, on October 20, 2025.
Our service provider has reported that the service has been restored, and Glia works as expected.
Update timeline
- identified Oct 20, 2025, 09:48 AM UTC
The platform provider reported that mitigation steps have been applied. Services are still in recovery at this time.
- identified Oct 20, 2025, 10:13 AM UTC
The platform provider reported that mitigation steps have been applied. Services are still in recovery at this time.
- identified Oct 20, 2025, 10:27 AM UTC
Our Phone Service Provider has reported a service disruption affecting phone engagements. We are communicating and monitoring closely the incident and the developments to fix it.
- monitoring Oct 20, 2025, 10:30 AM UTC
We continue to communicate with our service provider to monitor the incident closely and follow their developments to fix it.
- resolved Oct 20, 2025, 11:14 AM UTC
Our service provider has reported that the service has been restored, and Glia works as expected.
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