Resolved after 1 hour 31 minutes, affecting Glia Virtual Assistant (GVA), on November 3, 2025.
Our team continues to monitor system behavior. Forecast Analyst, Cortex Wrap-Up, and Cortex Heads-Up are fully operational.
Affected components
Glia Virtual Assistant (GVA)
Update timeline
- investigating Nov 03, 2025, 06:12 PM UTC
We are currently investigating an issue affecting the performance of the Cortex AI features.
- monitoring Nov 03, 2025, 07:09 PM UTC
Our team has identified this issue and is currently monitoring the behavior for further updates.
- monitoring Nov 03, 2025, 07:29 PM UTC
Our team continues to monitor system behavior. Forecast Analyst, Cortex Wrap-Up, and Cortex Heads-Up are fully operational.
- resolved Nov 03, 2025, 07:44 PM UTC
This incident has been resolved. All Cortex AI services are fully operational.
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