Resolved after 2 hours 49 minutes, affecting US (https://ops.center), on January 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
US (https://ops.center)
Update timeline
- investigating Jan 19, 2026, 12:12 PM UTC
We are currently investigating an incident that is impacting work item service in us-east cluster. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
- investigating Jan 19, 2026, 12:15 PM UTC
We are continuing to investigate this issue.
- investigating Jan 19, 2026, 12:17 PM UTC
We have identified the cause of the incident and are implementing a solution.
- identified Jan 19, 2026, 12:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 19, 2026, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 19, 2026, 12:23 PM UTC
This incident has been resolved.
Your product runs on more than Genetec
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services