Genetec incident
SC SaaS Intelligent Search – Potential service issue in US region
Notice Vendor's status page →
Resolved after 6 hours 16 minutes, on February 5, 2026.
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Update timeline
- investigating Feb 05, 2026, 04:14 PM UTC
We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Performance in US region. We are working on it. We apologize for any inconvenience this may cause.
- resolved Feb 05, 2026, 10:31 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
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