Resolved after 1 hour 11 minutes, affecting Europe (https://portal.eu.clearid.io/) and Canada (https://portal.ca.clearid.io/) and 1 more, on February 18, 2026.
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Affected components
Update timeline
- investigating Feb 18, 2026, 03:24 PM UTC
We’re investigating reports of a potential issue affecting ClearID Availability in Global. We are working on it. We apologize for any inconvenience this may cause.
- identified Feb 18, 2026, 04:21 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 18, 2026, 04:21 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 18, 2026, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2026, 04:35 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
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