Genetec incident

Genetec Security Center SaaS - East US enrollment Functionality Degradation

Resolved on March 25, 2026.

resolved Mar 25, 2026, 05:02 PM UTC

An issue affecting enrollment of new direct-to-cloud devices (cameras, intercoms, Axis powered by Genetec) has been identified and fixed in East US region. Problem started at 2:40pm UTC and was fixed 16:30pm UTC.

Started: Mar 25, 2026, 02:30 PM UTC
Resolved: Mar 25, 2026, 02:30 PM UTC
Duration: –
Detected by Pingoru: Mar 25, 2026, 02:30 PM UTC

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resolved Mar 25, 2026, 05:02 PM UTC

An issue affecting enrollment of new direct-to-cloud devices (cameras, intercoms, Axis powered by Genetec) has been identified and fixed in East US region. Problem started at 2:40pm UTC and was fixed 16:30pm UTC.

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