Genetec incident

SC SaaS Communications – Potential service issue in East US 2

Resolved after 37 minutes, affecting Communications, on April 9, 2026.

resolved Apr 09, 2026, 01:30 AM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Affected components

Communications

investigating Apr 09, 2026, 12:53 AM UTC

We’re investigating reports of a potential issue affecting SC SaaS Communications Functionality in East US 2. We are working on it. We apologize for any inconvenience this may cause.
resolved Apr 09, 2026, 01:30 AM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

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