Genetec incident

SC SaaS Intelligent Search – Potential service issue in East US 2 region

Resolved after 7 minutes, on April 17, 2026.

resolved Apr 17, 2026, 09:24 AM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Update timeline

investigating Apr 17, 2026, 09:16 AM UTC

We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Functionality in East US 2 region. We are working on it. We apologize for any inconvenience this may cause.
resolved Apr 17, 2026, 09:24 AM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

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