Genetec incident
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Video Streaming Canada Central
Minor
Resolved after 4 minutes, on August 17, 2026.
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Update timeline
- investigating Aug 17, 2026, 07:38 PM UTC
We’re investigating reports of a potential issue affecting [Genetec Cloud Products / Security Center SaaS → Video Streaming](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KPRBN1M85B4C8WG42E9RZKKD) Canada Central. We are working on it. We apologize for any inconvenience this may cause.
- resolved Aug 17, 2026, 07:43 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
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