Genetec incident
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Investigation
Resolved after 19 minutes, on August 14, 2026.
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Update timeline
- investigating Aug 14, 2026, 06:23 AM UTC
We’re investigating reports of a potential issue affecting [Genetec Cloud Products / Security Center SaaS → Investigation](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KS8WH9Z81ENYDY64GZC6T462) . We are working on it. We apologize for any inconvenience this may cause.
- monitoring Aug 14, 2026, 06:40 AM UTC
We have applied a mitigation and are currently monitoring the results.
- resolved Aug 14, 2026, 06:43 AM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
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