Genetec incident

Login Service Instability

Minor

Resolved on July 14, 2026.

monitoring Jul 14, 2026, 03:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 14, 2026, 01:59 PM UTC
Resolved
Jul 14, 2026, 01:59 PM UTC
Duration
–
Detected by Pingoru
Jul 14, 2026, 01:59 PM UTC

Update timeline

  1. identified Jul 14, 2026, 03:58 PM UTC

    The Genetec Login service is currently experiencing issues and is operating with degraded performance. A first mitigation has been deployed and we will update the status as the situation evolves.

  2. resolved Jul 14, 2026, 03:58 PM UTC

    This incident has been resolved.

  3. monitoring Jul 14, 2026, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

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