Genetec incident

Potential issue affecting Clearance USGov Arizona, USGov Virginia

Minor

Resolved after 4 hours 7 minutes, on June 12, 2026.

resolved Jun 13, 2026, 01:07 AM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Update timeline

investigating Jun 12, 2026, 09:00 PM UTC

We’re investigating reports of a potential issue affecting [Clearance](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01JJ2RMFWCRH4QF7MVDD5ZS8G6) USGov Arizona, USGov Virginia. We are working on it. We apologize for any inconvenience this may cause.
resolved Jun 13, 2026, 01:07 AM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

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