Genetec incident

Potential issue affecting SC SaaS → Web, desktop, and Mobile applications East US 2

Minor

Resolved after 13 minutes, on June 16, 2026.

resolved Jun 16, 2026, 12:59 PM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Update timeline

investigating Jun 16, 2026, 12:45 PM UTC

We’re investigating reports of a potential issue affecting [SC SaaS → Web, desktop, and Mobile applications](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KS8WH9Z899R1QS9477PJ1FV9) East US 2. We are working on it. We apologize for any inconvenience this may cause.
resolved Jun 16, 2026, 12:59 PM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

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