Resolved after 55 minutes, on July 14, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Jul 14, 2026, 01:03 PM UTC
The Genetec Login service is currently experiencing issues and is operating with degraded performance. A first mitigation has been deployed and we will update the status as the situation evolves.
- monitoring Jul 14, 2026, 01:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 01:59 PM UTC
This incident has been resolved.
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