Genetec incident
Genetec Security Center SaaS - Axis Direct-to-cloud - Enrollment Functionality Degradation in Australia
Minor Vendor's status page →
Resolved after 1 hour 36 minutes, affecting Device management (enrollment and device configuration), on April 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Device management (enrollment and device configuration)
Update timeline
- investigating Apr 27, 2026, 10:44 PM UTC
An issue affecting a enrollment of Axis direct-to-cloud camera has been identified. We are actively investigating the issue and will provide update within an hour.
- identified Apr 27, 2026, 11:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 27, 2026, 11:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 28, 2026, 12:20 AM UTC
This incident has been resolved.
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