Genetec incident

Investigating an incident impacting Cloud Storage product

Resolved after 1 hour 5 minutes, affecting Cloud Storage, on May 11, 2026.

resolved May 11, 2026, 03:33 PM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.

Started
May 11, 2026, 02:28 PM UTC
Resolved
May 11, 2026, 03:33 PM UTC
Duration
1h 5m
Detected by Pingoru
May 11, 2026, 02:28 PM UTC

Affected components

Cloud Storage

Update timeline

  1. investigating May 11, 2026, 03:32 PM UTC

    We are currently investigating an incident that is impacting Cloud Storage. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.

  2. resolved May 11, 2026, 03:33 PM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.

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