Genetec incident
Genetec Security Center SaaS - System Activation Degradation
Minor Vendor's status page →
Resolved after 2 hours 32 minutes, affecting System Management portal (subscriptions.genetec.com), on May 8, 2026.
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Affected components
System Management portal (subscriptions.genetec.com)
Update timeline
- investigating May 08, 2026, 08:15 PM UTC
We’re investigating reports of a potential issue affecting System Management portal Availability in Global. We are working on it. We apologize for any inconvenience this may cause.
- monitoring May 08, 2026, 09:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 09:32 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
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