Genetec incident
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Web, desktop, and Mobile applications East US 2
Resolved after 28 minutes, on September 30, 2026.
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Update timeline
- investigating Sep 30, 2026, 02:48 PM UTC
We’re investigating reports of a potential issue affecting [Genetec Cloud Products / Security Center SaaS → Web, desktop, and Mobile applications](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KS8WH9Z899R1QS9477PJ1FV9) East US 2. We are working on it. We apologize for any inconvenience this may cause.
- monitoring Sep 30, 2026, 03:03 PM UTC
We have applied a mitigation and are currently monitoring the results.
- resolved Sep 30, 2026, 03:16 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Your product runs on more than Genetec
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services