Resolved after 1 hour 14 minutes, affecting EMEA (London), on May 19, 2026.
The backlogged events are continuing to be processed successfully. Customers will see impact to CoPilot Summaries until the backlog is fully clear. Next update 09:45 Eastern or sooner as information becomes available.
Affected components
Update timeline
- identified May 19, 2026, 11:47 AM UTC
We have identified an issue causing CoPilot Summaries to fail in the London region. Mitigation steps are being implemented. Next update 08:15 Eastern or sooner as information becomes available.
- monitoring May 19, 2026, 12:08 PM UTC
Mitigation steps were successful and we are beginning to see improvement. Customers will continue to see impact until the backlogged events have been processed. Next update 08:45 Eastern or sooner as information becomes available.
- monitoring May 19, 2026, 12:48 PM UTC
The backlogged events are continuing to be processed successfully. Customers will see impact to CoPilot Summaries until the backlog is fully clear. Next update 09:45 Eastern or sooner as information becomes available.
- resolved May 19, 2026, 01:02 PM UTC
This incident has been resolved.
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