Funnel incident

Unity Ads - Delayed downloads

Resolved after 6 days 23 hours, on June 5, 2025.

resolved Jun 12, 2025, 11:44 AM UTC

The issue was a planned update of the Unity Ads API that we unfortunately missed. The issue itself has been resolved but you need to connect new sources in order to keep receiving data.

Started
Jun 05, 2025, 12:06 PM UTC
Resolved
Jun 12, 2025, 11:44 AM UTC
Duration
6d 23h
Detected by Pingoru
Jun 05, 2025, 12:06 PM UTC

Update timeline

  1. identified Jun 05, 2025, 12:06 PM UTC

    We've identified an issue for our Unity Ads connector that keeps us from being able to download data. If you are affected by this issue, please reach out to support and they'll put you in touch with our developers.

  2. resolved Jun 12, 2025, 11:44 AM UTC

    The issue was a planned update of the Unity Ads API that we unfortunately missed. The issue itself has been resolved but you need to connect new sources in order to keep receiving data.

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