Funnel incident

MCP for ChatGPT unavailable

Resolved after 2 days 5 hours, affecting Funnel, on September 21, 2026.

investigating Sep 21, 2026, 02:55 PM UTC

The identified fix did not resolve the issue. It seems the scope of the problem is limited to establishing new connections through the MCP, already established connections still work. We continue to investigate on our end and have provided more information to OpenAI.

Started
Sep 21, 2026, 07:20 AM UTC
Resolved
Sep 23, 2026, 12:22 PM UTC
Duration
2d 5h
Detected by Pingoru
Sep 21, 2026, 07:20 AM UTC

Affected components

Funnel

Update timeline

  1. investigating Sep 21, 2026, 07:20 AM UTC

    We are looking into an issue with our MCP Server for ChatGPT. Customers have reported getting an error, and we have managed to re-create the issue. We are investigating and have reached out to OpenAI.

  2. identified Sep 21, 2026, 07:28 AM UTC

    We believe we've identified the issue and have re-published the MCP. We are waiting to see when the change takes effect on the ChatGPT side to see if it worked.

  3. investigating Sep 21, 2026, 02:55 PM UTC

    The identified fix did not resolve the issue. It seems the scope of the problem is limited to establishing new connections through the MCP, already established connections still work. We continue to investigate on our end and have provided more information to OpenAI.

  4. resolved Sep 23, 2026, 12:22 PM UTC

    ChatGPT is now working again and can connect to Funnel's MCP.

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