Funnel incident

Salesforce Marketing Cloud - Issue Authenticating New Credentials

Resolved after 1 day 3 hours, on July 10, 2025.

identified Jul 10, 2025, 06:52 AM UTC

We are experiencing issues when authenticating new credentials to the Salesforce Marketing Cloud connector. Existing authenticated sources remain unaffected, but any attempts to add new credentials are failing.

Started: Jul 10, 2025, 06:52 AM UTC
Resolved: Jul 11, 2025, 10:47 AM UTC
Duration: 1d 3h
Detected by Pingoru: Jul 10, 2025, 06:52 AM UTC

Update timeline

identified Jul 10, 2025, 06:52 AM UTC

We are experiencing issues when authenticating new credentials to the Salesforce Marketing Cloud connector. Existing authenticated sources remain unaffected, but any attempts to add new credentials are failing.
resolved Jul 11, 2025, 10:47 AM UTC

This incident has been resolved.

Your product runs on more than Funnel

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.