Funnel incident

The Trade Desk – Download delays

Resolved after 6 days 18 hours, on July 22, 2025.

resolved Jul 29, 2025, 09:16 AM UTC

Error rates for The Trade Desk appear to have stabilized. We will consider this issue resolved.

Started
Jul 22, 2025, 02:22 PM UTC
Resolved
Jul 29, 2025, 09:16 AM UTC
Duration
6d 18h
Detected by Pingoru
Jul 22, 2025, 02:22 PM UTC

Update timeline

  1. identified Jul 22, 2025, 02:22 PM UTC

    The increased error rate we observed recently for The Trade Desk data sources has resurfaced, causing further delays for most data sources. We have received the following correspondence from a representative at The Trade Desk: "This is a platform wide issue we are currently working through. There is nothing for you to do right now other than wait for our system to catch up. We expect to be fully caught up in the next day or so." We will continue to monitor affected data sources.

  2. monitoring Jul 23, 2025, 09:27 AM UTC

    We are continuing to monitor affected data sources. We are seeing some signs of improvement, but most data sources are still experiencing delayed imports.

  3. monitoring Jul 24, 2025, 11:54 AM UTC

    We are still seeing signs of degraded performance for The Trade Desk data sources. We will continue to monitor the situation.

  4. monitoring Jul 28, 2025, 09:11 AM UTC

    We are seeing that significantly fewer data sources are affected by the aforementioned delays, though some appear to still run into the issue with reports getting stuck on occasion. We will continue to monitor all The Trade Desk data sources closely until we feel able to consider the issue resolved.

  5. resolved Jul 29, 2025, 09:16 AM UTC

    Error rates for The Trade Desk appear to have stabilized. We will consider this issue resolved.

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