Resolved after 42 minutes, affecting Freshchat Web App and Mobile SDK and 1 more, on March 15, 2025.
We experienced a temporary glitch following the scheduled maintenance from 7:00 to 7:30 AM IST, which had impact across services in India region. The issue has now been resolved, and services are operating normally. We apologize for any inconvenience caused.
Affected components
Freshchat Web AppMobile SDKWeb MessengerFreddy AI AgentRealtime ServicesAPIWebhookDashboard & ReportsThird-party ServicesChannels
Update timeline
- investigating Mar 15, 2025, 02:01 AM UTC
We experienced a temporary glitch following the scheduled maintenance from 7:00 to 7:30 AM IST, which had impact across services in India region. The issue has now been resolved, and services are operating normally. We apologize for any inconvenience caused.
- resolved Mar 15, 2025, 02:43 AM UTC
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