Freshchat incident
Latency in updating Inbox views with latest conversation data
Minor Vendor's status page →
Resolved after 38 minutes, on March 27, 2025.
The engineering team has identified and fixed the latency issue in updating Inbox views with the latest conversation data, which was impacting real-time services in the MEC region. We will continue to monitor the situation closely.
Update timeline
- investigating Mar 27, 2025, 01:57 PM UTC
The engineering team has identified and fixed the latency issue in updating Inbox views with the latest conversation data, which was impacting real-time services in the MEC region. We will continue to monitor the situation closely.
- resolved Mar 27, 2025, 02:35 PM UTC
Your product runs on more than Freshchat
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services