Resolved after 24 minutes, affecting Freddy AI Agent, on June 18, 2025.
The issue preventing bot interactions for end users has been resolved. All services are fully restored and functioning as expected. We are actively monitoring.
Affected components
Freddy AI Agent
Update timeline
- investigating Jun 18, 2025, 09:17 AM UTC
The issue preventing bot interactions for end users has been resolved. All services are fully restored and functioning as expected. We are actively monitoring.
- resolved Jun 18, 2025, 09:41 AM UTC
Your product runs on more than Freshchat
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.