Resolved after 52 minutes, affecting Freshchat Web App and Freshchat Web App, on June 25, 2025.
Affected components
Freshchat Web AppFreshchat Web App
Update timeline
- resolved Jun 24, 2025, 07:37 PM UTC
Between 12:15 PM IST and 1:07 PM IST, some customers experienced issues uploading images from the chat inbox. The issue has now been resolved, and we are continuing to monitor the situation to ensure stability.
- investigating Jun 25, 2025, 06:45 AM UTC
Between 12:15 PM IST and 1:07 PM IST, some customers experienced issues uploading images from the chat inbox. The issue has now been resolved, and we are continuing to monitor the situation to ensure stability.
- investigating Jun 25, 2025, 06:45 AM UTC
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