Resolved after 1 hour 55 minutes, on August 7, 2025.
We recently experienced an issue in one of our regions that temporarily affected certain features, including Freshchat Web App and API. The issue has now been resolved, and all features are working as expected.
Update timeline
- investigating Aug 07, 2025, 09:25 AM UTC
We recently experienced an issue in one of our regions that temporarily affected certain features, including Freshchat Web App and API. The issue has now been resolved, and all features are working as expected.
- resolved Aug 07, 2025, 11:20 AM UTC
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