Freshchat incident

Issue with Advanced Automation

Minor Vendor's status page →

Resolved after 17 hours 25 minutes, affecting Marketplace and Marketplace and 1 more, on December 3, 2025.

investigating Dec 03, 2025, 04:25 AM UTC

We identified an issue affecting a subset of customers using advanced automations across multiple regions. Our engineering team has implemented a fix, and all services are now operating normally.

Started
Dec 03, 2025, 04:25 AM UTC
Resolved
Dec 03, 2025, 09:50 PM UTC
Duration
17h 25m
Detected by Pingoru
Dec 03, 2025, 04:25 AM UTC

Affected components

MarketplaceMarketplaceMarketplaceMarketplace

Update timeline

  1. investigating Dec 03, 2025, 04:25 AM UTC

    We identified an issue affecting a subset of customers using advanced automations across multiple regions. Our engineering team has implemented a fix, and all services are now operating normally.

  2. resolved Dec 03, 2025, 09:50 PM UTC

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