Resolved after 3 hours 42 minutes, affecting Freddy AI Agent, on August 12, 2026.
A subset of customers experienced an issue with loading chatbot. The issue has been resolved, and all services are now operating normally.
Affected components
Freddy AI Agent
Update timeline
- investigating Aug 12, 2026, 11:28 PM UTC
A subset of customers experienced an issue with loading chatbot. The issue has been resolved, and all services are now operating normally.
- resolved Aug 13, 2026, 03:10 AM UTC
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