Flow Capture Outage History
Flow Capture is up right nowPingoru has recorded 212 incidents for Flow Capture: 211 in the last 12 months and 107 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 24 | 23 of 744 (3%) |
| June 2026 | 35 | 33 of 720 (5%) |
| July 2026 | 59 | 104 of 744 (14%) |
| August 2026 | 32 | 83 of 744 (11%) |
| September 2026 | 37 | 79 of 720 (11%) |
| October 2026 | 23 | 87 of 588 (15%) |
Incidents, newest first
Minor July 29, 2026 Autodesk Docs for Government | BIM Collaborate Pro for Government 40m Autodesk Docs for Government, BIM Collaborate Pro for Government
Started Jul 29, 2026, 07:26 PM UTC· resolved Jul 29, 2026, 08:06 PM UTC
- investigating Jul 29, 2026, 07:26 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 29, 2026, 08:04 PM UTC
We are continuing to investigate an issue where customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 29, 2026, 08:06 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 29, 2026 Forma Build | Forma Data Management | Forma Takeoff 55m
Started Jul 29, 2026, 02:09 PM UTC· resolved Jul 29, 2026, 03:04 PM UTC
- investigating Jul 29, 2026, 02:09 PM UTC
We are investigating an issue where customers are unable to create and access new projects in Forma Build, Forma Data Management and Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 29, 2026, 03:04 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 28, 2026 Forma Build | Forma Mobile App | Forma Data Management 6h 36m
Started Jul 28, 2026, 03:08 PM UTC· resolved Jul 28, 2026, 09:45 PM UTC
- investigating Jul 28, 2026, 03:08 PM UTC
We are investigating reports of customers experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 04:20 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 05:26 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 06:15 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 07:22 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 08:16 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 09:17 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 28, 2026, 09:45 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Notice July 28, 2026 Flow Platform Permissions | Flow Platform Provisioning –
Started Jul 28, 2026, 01:07 PM UTC· resolved Jul 28, 2026, 01:07 PM UTC
- resolved Jul 28, 2026, 01:07 PM UTC
On July 28, 2026, at 03:30 AM PDT, Autodesk identified an issue where customers experienced latency while performing search queries and may have encountered stale data in Flow Platform Provisioning and Flow Platform Permissions. Once the issue was resolved on July 28, 2026, at 05:20 AM PDT, Flow Platform Provisioning and Flow Platform Permissions returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor July 27, 2026 Forma - Data Connector –
Started Jul 27, 2026, 11:26 PM UTC· resolved Jul 27, 2026, 11:26 PM UTC
- resolved Jul 27, 2026, 11:26 PM UTC
On July 27, 2026 at 01:00 PM PDT, Autodesk identified an issue where customers were unable to extract data within Forma - Data Connector across multiple regions. Once the issue was resolved on July 27, 2026 at 04:00 PM PDT, Forma - Data Connector returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor July 23, 2026 Forma Build (Australia region) 57m
Started Jul 23, 2026, 06:55 AM UTC· resolved Jul 23, 2026, 07:53 AM UTC
- investigating Jul 23, 2026, 06:55 AM UTC
We are investigating reports of customers experiencing an issue where they are unable to access the uploaded files in Forma Build in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 23, 2026, 07:53 AM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Minor July 22, 2026 APS Model Derivative | Forma - Data Connector 24m
Started Jul 22, 2026, 01:57 PM UTC· resolved Jul 22, 2026, 02:21 PM UTC
- investigating Jul 22, 2026, 01:57 PM UTC
We are investigating an issue where customers are unable to porcess or upload files in APS Model Derivative and Forma - Data Connector in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 22, 2026, 02:21 PM UTC
We are continuing to investigate an issue where customers are unable to process or upload files in APS Model Derivative and Forma - Data Connector in the European Union region. We subsequently determined that the issue is also impacting APS - Data Management, Forma Data Management, Forma Design Collaboration, BIM 360 Model Coordination, and Forma Build in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Minor July 22, 2026 Fusion | Fusion Online | Fusion Team | APS - Manufacturing Data Mode 3h 3m Fusion, Fusion Online, Fusion Team
Started Jul 22, 2026, 05:08 AM UTC· resolved Jul 22, 2026, 08:11 AM UTC
- investigating Jul 22, 2026, 05:08 AM UTC
We are investigating an issue where customers are experiencing failures in design save, version creation, BOM and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 22, 2026, 06:05 AM UTC
We are continuing to investigate an issue where customers are experiencing failures in design save, version creation, BOM and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- monitoring Jul 22, 2026, 07:00 AM UTC
We have implemented a solution to resolve the issue where customers are experiencing failures in design save, version creation, BOM and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 22, 2026, 08:11 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 21, 2026 APS - Model Derivative 1h 28m
Started Jul 21, 2026, 11:20 PM UTC· resolved Jul 22, 2026, 12:48 AM UTC
- investigating Jul 21, 2026, 11:20 PM UTC
We are investigating an issue where customers are facing latency issues to load models in APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jul 22, 2026, 12:16 AM UTC
We have identified the cause of the issue where customers are experiencing latency while loading models in APS Model Derivative in Australia. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 22, 2026, 12:48 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 20, 2026 Fusion Team 36m Fusion Team
Started Jul 20, 2026, 11:08 PM UTC· resolved Jul 20, 2026, 11:45 PM UTC
- investigating Jul 20, 2026, 11:08 PM UTC
We are investigating an issue where customers may see incorrect file names associated with exported designs in Fusion Team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 20, 2026, 11:45 PM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Minor July 16, 2026 Fusion | Forma Data Management | Forma Build 11m Fusion
Started Jul 16, 2026, 11:14 AM UTC· resolved Jul 16, 2026, 11:25 AM UTC
- investigating Jul 16, 2026, 11:14 AM UTC
We are investigating an issue where customers are unable to export Bill Of Materials (BOM) in Fusion. Customers are experiencing issues while folder creation, file uploads, and permission-related operations in Forma Data Management and Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 16, 2026, 11:25 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 15, 2026 A360 1h 6m A360
Started Jul 15, 2026, 01:30 PM UTC· resolved Jul 15, 2026, 02:37 PM UTC
- investigating Jul 15, 2026, 01:30 PM UTC
We are investigating an issue where customers are unable to view design and drawing files in A360. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 15, 2026, 02:37 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 14, 2026 Revit Cloud Worksharing / Cloud Models (European Union) 55m Revit Cloud Worksharing / Cloud Models (European Union)
Started Jul 14, 2026, 01:07 AM UTC· resolved Jul 14, 2026, 02:02 AM UTC
- investigating Jul 14, 2026, 01:07 AM UTC
We are investigating an issue where customers are unable to perform the initial collaboration, synchronize, or open the model in Revit Cloud Worksharing / Cloud Models (European Union). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 14, 2026, 02:02 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 9, 2026 Autodesk Account Portal 1h 7m
Started Jul 09, 2026, 03:04 PM UTC· resolved Jul 09, 2026, 04:12 PM UTC
- investigating Jul 09, 2026, 03:04 PM UTC
We are investigating an issue with customers are not be able to see the latest token usage data in Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 09, 2026, 04:12 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 9, 2026 Forma - Data Connector (UK) 51m
Started Jul 09, 2026, 01:31 PM UTC· resolved Jul 09, 2026, 02:23 PM UTC
- investigating Jul 09, 2026, 01:31 PM UTC
We are investigating an issue where customers are unable to generate or download data extracts in Forma Build in the UK region. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 09, 2026, 01:45 PM UTC
We are investigating an issue where customers are unable to generate or download data extracts in Forma - Data Connector in the UK region. We subsequently determined that this issue was not impacting Autodesk Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 09, 2026, 02:23 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Notice July 9, 2026 Autodesk Parameters Service – Autodesk Parameters Service, Autodesk Parameters Service (Australia), Autodesk Parameters Service (Canada), Autodesk Parameters Service (European Union) and 4 more
Started Jul 09, 2026, 11:14 AM UTC· resolved Jul 09, 2026, 11:14 AM UTC
- resolved Jul 09, 2026, 11:14 AM UTC
On July 9, 2026 at 12:00 AM PDT, Autodesk identified an issue where customers were unable to update the hidden flag of parameters in Autodesk Parameters Service. Once the issue was resolved on July 9, 2026 at 4:00 AM PDT, Autodesk Parameters Service returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor July 8, 2026 BIM Collaborate (Australia) | Forma Design Collaboration (Australia) 3h 36m
Started Jul 08, 2026, 05:49 AM UTC· resolved Jul 08, 2026, 09:26 AM UTC
- investigating Jul 08, 2026, 05:49 AM UTC
We are investigating reports where customers are unable to share packages in design collaboration of Forma in Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 08, 2026, 06:32 AM UTC
We are continuing to investigate reports where customers are unable to share packages in the BIM Collaborate and Forma Design Collaboration in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 08, 2026, 06:33 AM UTC
We are continuing to investigate reports where customers are unable to share packages in the BIM Collaborate and Forma Design Collaboration in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 08, 2026, 07:37 AM UTC
We are continuing to investigate reports where customers are unable to share packages in the BIM Collaborate and Forma Design Collaboration in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 08, 2026, 08:32 AM UTC
We are continuing to investigate reports where customers are experiencing an issue where Revit files shared via Design Collaboration in Forma remain stuck in a processing state in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 08, 2026, 09:26 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 7, 2026 Autodesk Online Store 7h 22m
Started Jul 07, 2026, 08:34 PM UTC· resolved Jul 08, 2026, 03:56 AM UTC
- investigating Jul 07, 2026, 08:34 PM UTC
We are investigating reports of some customers experiencing issues completing the checkout process via the Autodesk Online Store. Our team is actively investigating the issue and will provide an update within 60 minutes, or sooner if additional information becomes available.
- resolved Jul 08, 2026, 03:56 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 2, 2026 Flow Capture - Originals Access 17m
Started Jul 02, 2026, 11:03 PM UTC· resolved Jul 02, 2026, 11:21 PM UTC
- investigating Jul 02, 2026, 11:03 PM UTC
We are investigating an issue where customers are experiencing intermittent delays and application timeouts while using the Flow Capture application. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 02, 2026, 11:21 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 2, 2026 Forma Build (UK) 49m
Started Jul 02, 2026, 03:39 PM UTC· resolved Jul 02, 2026, 04:28 PM UTC
- investigating Jul 02, 2026, 03:39 PM UTC
We are investigating an issue where customers are unable to generate or download data extractions in Forma Build in the UK region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 02, 2026, 04:28 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor July 1, 2026 Autodesk account | Autodesk Assistant 9h 53m
Started Jul 01, 2026, 02:15 PM UTC· resolved Jul 02, 2026, 12:09 AM UTC
- investigating Jul 01, 2026, 02:15 PM UTC
We are investigating an issue with where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 01, 2026, 02:51 PM UTC
We are continuing to investigate an issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk Account. We subsequently determined that this issue is also affecting support case creation with attachments via Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 01, 2026, 03:50 PM UTC
We are continuing to investigate an issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account and with support case creation with attachments via Autodesk Assistant. We will provide an update within 2 hours or sooner if we have more information to share.
- investigating Jul 01, 2026, 05:54 PM UTC
We are continuing to investigate an issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account and with support case creation with attachments via Autodesk Assistant. We will provide an update within 2 hours or sooner if we have more information to share.
- identified Jul 01, 2026, 08:25 PM UTC
We have identified the cause of the issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account and with support case creation with attachments via Autodesk Assistant. Our team is actively working on resolving this as quickly as possible. We will provide an update within 3 hours or sooner if we have more information to share.
- resolved Jul 02, 2026, 12:09 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Notice June 29, 2026 TradeTapp –
Started Jun 29, 2026, 12:38 PM UTC· resolved Jun 29, 2026, 12:38 PM UTC
- resolved Jun 29, 2026, 12:38 PM UTC
On June 26, 2026, at 6:00 AM PDT, Autodesk identified an issue where customers were experiencing issues in viewing updated data and scheduled notification, autorenewal, and reminder emails were not being delivered within TradeTapp. Once the issue was resolved on June 29, 2026, at 4:35 AM PDT, TradeTapp returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor June 29, 2026 BuildingConnected 53m
Started Jun 29, 2026, 11:03 AM UTC· resolved Jun 29, 2026, 11:56 AM UTC
- investigating Jun 29, 2026, 11:03 AM UTC
We are investigating an issue where customers are experiencing issues searching for data, with outdated results being returned in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jun 29, 2026, 11:56 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor June 26, 2026 Forma - Data Connector | Forma - Reports (US region) 4h 26m
Started Jun 26, 2026, 04:35 PM UTC· resolved Jun 26, 2026, 09:01 PM UTC
- investigating Jun 26, 2026, 04:35 PM UTC
We are investigating an issue where customers are unable to view latest data in Forma - Data Connector and Forma - Reports in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jun 26, 2026, 05:01 PM UTC
We are continuing to investigate an issue where customers are experiencing delays in viewing scheduled reports and data extractions as a result of the ongoing emergency maintenance in Forma - Data Connector and Forma - Reports in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jun 26, 2026, 05:58 PM UTC
We have identified the cause of the issue where customers are experiencing delays in viewing scheduled reports and data extractions in Forma - Data Connector and Forma - Reports in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jun 26, 2026, 06:59 PM UTC
We are continuing to work on resolving this issue where customers are experiencing delays in viewing scheduled reports and data extractions in Forma - Data Connector and Forma - Reports in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jun 26, 2026, 08:00 PM UTC
We are continuing to work on resolving this issue where customers are experiencing delays in viewing scheduled reports and data extractions in Forma - Data Connector and Forma - Reports in the US region as quickly as possible. We will provide an update within 90 minutes or sooner if we have more information to share.
- resolved Jun 26, 2026, 09:01 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor June 25, 2026 Forma Carbon Insights –
Started Jun 25, 2026, 08:54 PM UTC· resolved Jun 25, 2026, 08:54 PM UTC
- resolved Jun 25, 2026, 08:54 PM UTC
On June 25, 2026 at 07:44 AM PDT, Autodesk identified an issue where customers experienced latency while accessing Forma Carbon Insights in all regions. Once the issue was resolved on June 25, 2026 at 11:22 AM PDT, Forma Carbon Insights returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.