Resolved after 7 hours 22 minutes, on July 7, 2026.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Update timeline
- investigating Jul 07, 2026, 08:34 PM UTC
We are investigating reports of some customers experiencing issues completing the checkout process via the Autodesk Online Store. Our team is actively investigating the issue and will provide an update within 60 minutes, or sooner if additional information becomes available.
- resolved Jul 08, 2026, 03:56 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
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